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The Certified Professional in Healthcare Quality (CPHQ) examination is a certification exam offered by the National Association for Healthcare Quality (NAHQ) to healthcare professionals who want to demonstrate their expertise and commitment to healthcare quality improvement. Certified Professional in Healthcare Quality Examination certification is internationally recognized and is considered the gold standard in healthcare quality certification.

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NAHQ Certified Professional in Healthcare Quality Examination Sample Questions (Q309-Q314):

NEW QUESTION # 309
An emergency department's quality improvement report for the first quarter showed the following data:

Which of the following additional information should be included in this report for each month?

A. turnaround time for laboratory results
B. number of X-rays performed
C. number of incomplete medical records
D. number of inappropriate admissions

Answer: B

Explanation:
In reviewing the emergency department's quality improvement report that lists data such as the total number of patients treated, those admitted or discharged, chart reviews for quality, misinterpreted X- rays, and problems associated with history, physical, and treatment, additional information that could significantly enhance the understanding and context of the provided data would be valuable.
Number of X-rays performed: Given the data already includes misinterpreted X-rays, knowing the total number of X-rays performed would provide context to the rate of misinterpretations, offering a clearer picture of the performance concerning this diagnostic tool.
Considering the existing data points in the report, the most pertinent additional information would be: D.
Number of X-rays performed. This metric would allow for calculating the percentage of misinterpreted X- rays relative to the total performed, thus giving a clearer insight into the quality and accuracy of radiological diagnostics in the emergency department.

NEW QUESTION # 310
Which of the following Is true of a clinical pathway?

A. required for accountable care organizations
B. depicted using a value stream map
C. used to reduce variations in care
D. limited to one patient care setting

Answer: C

Explanation:
A clinical pathway, also known as a care pathway, is a multidisciplinary management tool based on evidence- based practice for a specific group of patients with a predictable clinical course12. It details the steps in a course of treatment or care in a plan, pathway, algorithm, guideline, protocol, or other 'inventory of actions'
1. The main purpose of a clinical pathway is to reduce variation and improve the quality of care13245. It is not necessarily depicted using a value stream map (option A), not limited to one patient care setting (option B), and not required for accountable care organizations (option D).
References:
https://www.medbridge.com/blog/2022/02/clinical-pathways-leading-the-way-to-better-outcomes/

NEW QUESTION # 311
Stratification is the separation and classification of data into reasonably homogenous categories. It allows understanding of differences in the data caused by all of the following EXCEPT:

A. Area of facility
B. Time of the day
C. Type of order
D. Day of the week

Answer: A

NEW QUESTION # 312
A number of attributes can characterize the quality of healthcare services. As, there are different groups involved in
healthcare, such as physicians, patients and health insurers, tend to attach different levels of importance to particular
attributes and as a result define quality care differently. Which of the following is/are NOT out of those attributes?

A. Amenities
B. Responsiveness to patient preferences
C. Excess staff
D. Technical performance

Answer: C

NEW QUESTION # 313
The safety reporting system being used by an organization cannot produce reports or information in a usable format. After evaluating the existing system and other products on the market, which of the following should the quality professional do before making recommendations to leadership?

A. Prepare a comparative analysis based on the information gathered.
B. Create a potential implementation plan for the preferred product.
C. Conduct a focus group with participants from other sites within the organization.
D. Interview current users of the other identified products.

Answer: A

Explanation:
Before making recommendations to leadership, the quality professional should prepare a comparative analysis based on the information gathered. This analysis should compare the capabilities, limitations, costs, and benefits of the existing system and the alternative products identified. A thorough comparative analysis will provide leadership with a clear understanding of the options available, enabling them to make an informed decision on whether to upgrade the current system or switch to a new one.
* Conduct a focus group with participants from other sites within the organization (B): This might provide additional insights but should be part of the comparative analysis process rather than a standalone action.
* Interview current users of the other identified products (C): This can inform the comparative analysis but is not a replacement for a comprehensive comparison.
* Create a potential implementation plan for the preferred product (D): This should follow the decision-making process, not precede it.
References
* NAHQ Body of Knowledge: Evaluation and Selection of Quality Improvement Tools
* NAHQ CPHQ Exam Preparation Materials: Decision-Making in Quality Management
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NEW QUESTION # 314
......

The NAHQ modern job market is becoming more and more competitive and challenging and if you are not ready for it then you cannot pursue a rewarding career. Take a smart move right now and enroll in the Certified Professional in Healthcare Quality Examination (CPHQ) certification exam and strive hard to pass the Certified Professional in Healthcare Quality Examination (CPHQ) certification exam.

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